Facilities Management
SerQual FM offers a Single Point of Contact between the FM supply chain and the client. Providing an experienced interface SerQual FM will manage, monitor and assess service delivery ensuring quality and compliance remain at the forefront of delivery.
Experienced in negotiation, rationalisation and client satisfaction SerQual FM will make certain services are delivered and measured against Key Performance Indicators and Service Level Agreements.
Regular communication will support the day to day implementation and reporting.
SerQual FM Approach & Benefits
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Single Point of Contact |
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Benchmarking |
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Consolidated invoicing |
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Legislative compliance |
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Consolidated SLA & KPI management tools |
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Reduction in monthly meetings |
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Consolidated reporting through exception |
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